Welcome to FrozenButcher.ca


Privacy Policy Statement

Protection of your personal information is important to us.

This is the website of FrozenButcher.ca. We are an Ontario Incorporated company, headquartered in Toronto, Ontario. 

We can be reached at any of the following ways:

By phone: 416-485-7777
By e-mail: info@FrozenButcher.ca
By post, courier or in person: 109 Vanderhoof  Avenue #101, Toronto, Ontario, M4G 3C2
By filling out the Contact Us form: Contact Us

We only collect information volunteered by the consumer, such as contact or survey information and/or new member registrations. We do not share your e-mail address, phone number or other information with other companies. If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, or writing to us at the above address. If you supply us with your physical postal address on-line you may receive periodic mailings from us with information on new products, promotions, special offers or upcoming events. If you do not wish to receive mailings from us or would like to have your name put on our do-not-share list, please provide us with your exact name and address.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed. We do not share your phone number with any other companies, persons or entities whatsoever. We do not sell or rent your personal information and we will not retain the information for longer than is necessary to fulfill the purpose for which it was originally collected.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Website to notify you of these changes and provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to all information (including proprietary information) that we maintain about them. Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information, communications that the consumer/visitor has directed to the site. Consumers can have this information corrected by completing our Contact Us form, calling us at the above telephone number, or writing to us at the above address.

With respect to security we always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

We have strict safeguards in place. These include premises security; locked filing cabinets; information technology security such as restricted access to specific programs, firewalls and software security; and restricting access to personal information only to those employees and partners to which it is necessary. We keep our employees up-to-date on policies and procedures regarding protecting personal information. We may use the services of a third party to process personal information. However, we ensure there are confidentiality agreements in place so that your information is protected while in their possession.

You can visit our websites without telling us who you are or revealing any personal information, including your e-mail address. Our web servers automatically recognize normally available technical information when you visit our site, and this information is aggregated and used to measure statistics regarding the use of our site, such as the number of visitors, average time spent on the site, pages viewed and similar information. However, this information is not disclosed or shared with third parties and is only used for FrozenButcher.ca

Our goal in collecting personal information online is to continually improve the content of our website and to offer consumers our products, promotions and other information that best meet your preferences and desires.

FrozenButcher.ca reserves the right to change this policy at any time. This policy is not intended to and does not create any contractual or other legal rights in or on behalf of any party. By using the FrozenButcher.ca website, you signify your agreement with the terms of our privacy policy. 

Your privacy is very important to us. FrozenButcher.ca has appointed a Privacy Officer, who is responsible for our accountability and compliance. They can be contacted anytime regarding privacy matters at: info@FrozenButcher.ca, 416-485-7777.

Security Statement

Protecting both your personal and credit card information is very important to us. When you place an order, it is placed through secure servers. FrozenButcher.ca has partnered with Moneris to perform credit card transactions. Moneris is the industry leader in payment processing. More information on Moneris can be found by visiting their website at www.moneris.com. The servers encrypt your credit card information you input, and is at today’s industry standards and safest level for online purchasing. Once we receive your information, we protect it against unauthorized use. If you prefer, you may call us at 416-485-7777 or print your order form and fax it to 416-485-4848.


FrozenButcher.ca works to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. FrozenButcher.ca empolyees who handle customer data do not have access to your credit card details as this information is immediately encrypted after you execute the continue link at the bottom of the payment details section. In order to shop online, FrozenButcher.ca collects your name, address information, and credit card information, so that it can fulfill your order, as well as your contact information (e-mail and telephone) in case we need to communicate with you regarding your order.

We reveal only the last four digits of your credit card number when confirming an order. Of course, we transmit the entire encrypted credit card number to the appropriate credit card company during order processing. To complete credit card transactions, FrozenButcher.ca provides the following member information (name, billing address, credit card number, expiration date, and transaction amount) to the credit card processing company we use via secure communications pathways. In addition, as part of the fulfillment process, FrozenButcher.ca may share shipping information with intermediary shipping companies, including but not limited to Canada Post, FedEx, UPS or third party courier companies. 



Monday - Friday: 9:00 AM - 4:00 PM
Saturday & Sunday: CLOSED


80 Galaxy Blvd, Unit 4
Toronto, ON, Canada M9W 4Y8


109 Vanderhoof Avenue Toronto, ON M4G 4B4
Phone: 416-485-7777